myDrugCosts

FAQs

• Quick Overview

  • What is myDrugCosts?
  • Why should I use myDrugCosts?
  • How will myDrugCosts save me money?
  • How does myDrugCosts know what medication I am taking?
  • How do I get the most out of myDrugCosts?
  • Can my spouse sign up for myDrugCosts?
  • What is the address of the myDrugCosts website for my company?

• Features Of myDrugCosts

  • What can I do with myDrugCosts?
  • What are some important sections of myDrugCosts?

• How Do I Sign Up For myDrugCosts

  • Signing into myDrugCosts
  • Signing up for myDrugCosts

• Security, Privacy, And Cost

  • Is my personal information secure?
  • Do you sell my data?
  • How does myDrugCosts make money?

• Your Drugs And Best Practices

  • Search tips to easily find your medication
  • How do I find recommended savings opportunities myDrugCosts has for me?
  • Can I track a list of drugs with myDrugCosts?
  • Can I use myDrugCosts during my employer’s open enrollment to help save money?
  • How do I add or remove a drug from myDrugLists?
  • How do I see drugs on myDrugLists?
  • If I don’t take any prescription drugs, how can I benefit from myDrugCosts?
  • If I’m already taking prescription drugs, how can I benefit from myDrugCosts?

• Health-Related And Pharmacy Questions

  • Is myDrugCosts a pharmacy?
  • Do I need to send my prescription to myDrugCosts?
  • Will you alter or replace my existing health plan?
  • How can I change my Plan? (available for companies with more than one healthcare plan)
  • Why is the cost shown by myDrugCosts different from what I am quoted at the pharmacy?

• Accessing Your myDrugCosts Account

  • Your custom account
  • How do I access myDrugCosts?
  • Can I use myDrugCosts on my smartphone or tablet?
  • How do I put a myDrugCosts icon on my smartphone?
  • Where is myDrugCosts on the Apple App Store or Google Play?

• Log In Issues

  • How do I reset my password?
  • When I try to login I get a message “User name or password invalid”
  • I’m attempting to Verify my identity and my account has been locked for 24 hours, what should I do?
  • I’m attempting to verify my account and I continue to get an “Unable to Verify” message, What do I do?

• Additional Questions And Information

  • Is myDrugCosts only a drug look-up tool?
  • Why does myDrugCosts list pharmacies that are not close to me?
  • What are the minimum password requirements?
  • Why can’t I find a drug?
  • What is the "Cash Price" shown in myDrugCosts
  • How is myDrugCosts different from other websites?

• Need More Help?

  • ★ Frequently Asked Questions (FAQ)
  • Have any questions?
  • myDrugCosts Demo